MOST ASKED QUESTONS

FAQs

What is Selorra?


Selorra is an online lifestyle store offering carefully selected products across home essentials, beauty, personal care, fashion, gadgets, kitchen tools, toys, and more — all sourced from trusted third-party suppliers.

How long will my order take to arrive?


Orders typically arrive within 5–12 business days, depending on product availability and warehouse location.

You’ll receive a tracking link once your order is dispatched.

Do you offer returns?


Yes! We provide a 4-day easy return policy for eligible products.

Items must be unused, in original packaging, and the issue must be reported within 4 days of delivery.

What if I receive a damaged or incorrect product?


Please share a clear unboxing video within 24 hours of delivery.

Once verified, we will process a replacement or refund as per policy.

What kinds of products do you sell?

Sellorra provides a wide variety of curated items including:


  • Kitchen & home essentials

  • Beauty & grooming

  • Fashion accessories

  • Personal care

  • Toys & baby products

  • Car accessories

  • Electronics & lifestyle gadgets

    Everything you need — all in one place.

Where do you ship?


Currently, we ship only within Maharashtra.

We are working to expand our delivery network soon.

Can I cancel my order?


Yes, cancellations are allowed within 6 hours of placing the order, and if provided shipping hasn’t begun.

Once the order is processed, cancellation may not be possible.

What payment methods do you accept?


We accept UPI, Debit/Credit Cards, Net Banking, Wallet Payments, and Cash on Delivery on eligible items.

Are your products quality-checked?


Yes. All products listed are sourced from verified suppliers and must meet our quality and reliability standards.

How can I contact customer support?


You can contact us anytime at support@selorra.in or through our website’s Help Center.

We usually respond within 24 hours.